Port Melbourne ยท est. 1998
A knowledgeable local physio team on Bay Street, helping active Port Melbourne families, sportspeople and workers get back to what they love.
Our story
Bayside Physio opened in 1998, when Sarah Chen's grandfather Stanley started treating the Port Melbourne community from a small room on Bay Street. Sarah's father Tony carried it forward, and Sarah has run the practice since 2019 — alongside Daniel and Priya, and a patient list that now stretches from the foreshore to the footy club.
We are not a clinical chain. We are a knowledgeable local team who happen to be physios — the kind of practice where the person who answers the phone knows your name, and the physio treating your shoulder might see you again at the Sunday triathlon.
What we help with
Every plan starts with what you want to return to, not just what hurts. Here is where our team's interest and experience sits.
Evidence-based rehab for shoulder pain and post-surgical knees, so you can get back to reaching, lifting and training with confidence.
We work with the Port Melbourne Triathlon Club and the Bay Trail crowd — training load, niggles, and race prep may all benefit from a check-in.
Support for back and neck concerns, including WorkSafe and TAC claims, with a focus on getting you back on the tools safely.
Registered NDIS provider experience with musculoskeletal and neurological needs, working alongside your support coordinator.
Priya's interest in pelvic floor and women's health care, discussed in plain language, at your pace.
Growing bodies playing junior footy, netball and swimming — support for young athletes and the parents keeping up with them.
How it works
No surprises. Here is the path from enquiry to your first session.
Send the form below or call the clinic. We usually reply within one business day.
Medicare EPC, NDIS, WorkSafe, private health or self-funded — Casey checks the details before your visit.
A 45-minute initial consultation to understand your goals and put together a plan.
A clear plan for what is next, in language that makes sense, with a re-booking that suits you.
Meet the team
Three practitioners, one reception desk, and a shared interest in the Port Melbourne community.
Interest in shoulder, post-surgical knee, runners and triathlon.
Third-generation physio and owner since 2019. Runs the foreshore most mornings and races with the Port Melbourne Triathlon Club.
APAM registered
Interest in spinal rehabilitation, occupational injuries and NDIS.
Joined Bayside in 2017 with advanced training in pain neuroscience education, supporting a mostly WorkSafe and NDIS caseload.
APAM registered
Interest in women's health, paediatric and adolescent sports injuries.
Joined Bayside in 2026 with advanced training in pelvic floor management and a background in paediatric and women's health care.
APAM registeredFunding & investment
We work with most major funding pathways, and we'll always be upfront about the numbers before you book.
Private health rebates vary by fund and are processed on the spot with HICAPS. Medicare EPC visits are bulk billed under a valid GP referral. This is a guide, and we'll confirm your specific costs before your first visit.
Community
Bay life means the foreshore path, the Bay Trail, and Sunday mornings at the triathlon club. We sponsor the Port Melbourne Triathlon Club and you'll often find our team on the course, not just in the clinic.
FAQ
No referral is needed to see us privately. If you'd like to use Medicare's EPC pathway, you will need a valid referral from your GP. NDIS, WorkSafe, TAC and DVA pathways each have their own requirements — let us know your situation and we'll guide you through it.
Yes. Telehealth follow-up sessions run for 30 minutes and may suit check-ins, exercise reviews or when getting to the clinic is difficult. Your practitioner can let you know if telehealth is appropriate for your situation.
Just call or message the clinic as early as you can. We'll let you know our current cancellation window when you book, so there are no surprises.
Yes, we bulk bill Medicare's Chronic Disease Management (EPC) sessions with a valid GP referral, up to the five sessions available per calendar year.
There's on-street parking around Bay Street, and the 109 tram stops close by if you'd rather leave the car at home.
Yes. Priya has an interest in paediatric and adolescent sports injuries, and works with young athletes and their parents.
Enquire
Fill in the form and we'll be in touch within one business day.